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Case Study – Improving Patient Flow From Gynaecology Services to Whole-of-System
Resource type
Title
Case Study – Improving Patient Flow From Gynaecology Services to Whole-of-System
Abstract
This case study tells the story of specialists, general practitioners, and managers working together to redesign a publicly funded health service. The outcomes of the redesign include:
- A seamless and predicted patient journey.
- Reduced outpatient attendances (both First Specialist Assessments “FSAs” and
Follow-Ups “FUs”).
- The rate of FSAs going on to have hospital treatment reaching 95%.
- Improved relationships between GPs, SMOs and the Gynaecology Services.
- An up-skilled primary health sector.
- Models of engagement and redesign processes that are being replicated across
many other services
Date
2016
Citation
Case Study – Improving Patient Flow From Gynaecology Services to Whole-of-System. (2016).
Topic
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